The Commitment

The Commissioner is committed to ensuring all residents feel safe in their local communities. By working together and intervening early to address the common factors that bring people into contact with the police and the criminal justice system, we can reduce crime, anti-social behaviour and help to improve outcomes for individuals and the wider community.

Data should always be considered in context. To support interpretation of the data below, please see Surrey Police's full performance report which includes an accompanying narrative.

Residential Burglary Volume

Info: The volume of residential burglary recorded has reduced significantly since COVID19 restrictions were introduced in April 2020.

Residential Burglary Solved Outcome Rate

Comparison: Data published by the Home Office for the financial year 2021/22 shows a national average solved outcome rate of 4.3% for this crime type.

Serious violence (Violence with injury) Volume

Serious violence (Violence with injury) Solved Outcome Rate

Comparison: Data published by the Home Office for the financial year 2021/22 shows a national average solved outcome rate of 13.1% for this crime type.

Knife Crime Volume

Info: National concern over the rise of knife crime has led to the development of a national system to help ensure the accurate recording of knife crime.

Knife Crime Solved Outcome Rate

Vehicle Crime Volume

Info: There are three main types of vehicle crime: Theft of a vehicle, theft from a vehicle and damage to a vehicle.

Vehicle Crime Solved Outcome Rate

Comparison: Data published by the Home Office for the financial year 2021/22 shows a national average solved outcome rate of 2.2% for this crime type.

Victim satisfaction for Anti-social behaviour

Additional Context: Surrey Police has recently adopted a new recording methodology for ASB satisfaction, which takes into account all incidents even when there has been no police involvement. This is reflected in the above data and the 'decline' in performance. We are reviewing how we present this data in the future to provide a clearer picture.

Info: From aggressive, noisy or abusive behaviour to neighbourhood disturbances involving drugs or animals, antisocial behaviour takes many forms.

Activity & Progress

Overview
Police & Crime Plan Activities

27 Nov 2023

Launch of first-ever Surrey Youth Commission conference

The Surrey Youth Commission, which is fully-funded by the OPCC, will help shape the future of crime prevention in the county, and its members have developed a list of priorities for both the Force and the OPCC. These include substance misuse, violence against women and girls, and cybercrime. Youth commissioners presented their findings at their Big Conversation Conference, which took place in Woking in July.

The overarching aim of the work is to amplify the voices of young people in Surrey to help shape the future of policing.

More info: https://www.surrey-pcc.gov.uk/deputy-commissioner-launches-first-ever-surrey-youth-commission-conference-as-members-give-their-priorities-for-policing/

27 Nov 2023

Highlighting support for residents affected by anti-social behaviour

As part of ASB Awareness Week, the PCC encouraged residents to report anti-social behaviour and sought to promote local support services. ASB is tackled in Surrey by the Anti-social Behaviour and Community Harm Reduction Partnership Delivery Group that includes Surrey Police, Surrey County Council, local councils, health, housing and support services.

In Surrey, direct support is available via a dedicated mediation service funded by the OPCC that provides a listening ear and supports individuals to access further help. Mediation is offered to those in conflict, with mediators facilitating communication between individuals who work through their differences and reach agreements to live peacefully. The service received over 400 referrals from individuals and agencies in the last financial year.

4 Jan 2023

Launch of Surrey Youth Commission

Young people from Surrey have drawn up a list of priorities for the police at the first-ever meeting of a new Youth Commission. The group, which is fully funded by the Office for the Police and Crime Commissioner for Surrey, will help shape the future of crime prevention in the county.

1 Apr 2022

More Officers & Staff

Surrey Police continued to deliver on its commitment to recruit more police officers and staff, investing in key areas such as Neighbourhood Policing Investigation Teams and the rural crime team. This has been an enormous undertaking for the Force against a complicated national backdrop, but progress is being made and momentum maintained.

3 Feb 2022

Community Safety Assemblies

Recognising that community safety is not just a policing matter and that all local agencies need to work collectively to address resident concerns, the Commissioner has established a bi-annual Community Safety Assembly - bringing together key stakeholders to set strategic aims, address resident concerns and resolve challenges in delivering safer and healthier communities across Surrey.

25 Jan 2022

Community Safety Accreditation Scheme

The Commissioner has been working with Surrey Police to review the use of the Community Safety Accreditation Scheme with Local Authorities. The scheme allows certain partner agencies to be awarded policing powers related to community safety, allowing us to better address local issues without occupying police time. The office is working closely with stakeholders to understand where we can ensure maximum impact.

25 Jan 2022

Mediation Service

Recognising the devastating impact that ASB can have on individuals and communities, the Commissioner was pleased to celebrate the third anniversary of the local Mediation Service. Funded by the Commissioner's Office, the service provides a combination of mediation and coaching to those experiencing ASB, helping to de-escalate conflicts before they reach crisis point and empowering individuals to address difficult situations. The service has also widened its focus to address intergenerational conflict, helping young people and their families resolve disagreements through improved communication.

25 Jan 2022

Community Trigger

The Commissioner's office has continued to support the Surrey Community Trigger process, allowing residents to escalate their concerns about unresolves cases of anti-social behaviour where they believe local agencies have failed to take appropriate action. We have worked with local authorities to better publicise the existence of the Community Trigger, ensuring that residents are aware of their rights and entitlements under the scheme.

Owner	Activity
Owner	Activity
OPCC	Ensure victims and the community have easy access to the Community Trigger process
OPCC	Support the specialist service in place in Surrey to support victims of anti-social behaviour
OPCC	Identify opportunities to bring additional funding to communities though projects such as the Safer Streets initiative
OPCC	Continue to commission the Cuckooing Service which supports those who have been exploited by criminal gangs
OPCC	Work with partners to develop and fund services that support those affected by substance misuse
OPCC	Ensure there is regular engagement with the rural community and feedback is provided to our community leaders
OPCC	Reduce environmental anti-social behaviour, such as fly-tipping, through financially supporting Joint Enforcement Teams
OPCC	Work with the business community to understand their needs and to promote investment in crime prevention activity
OPCC	Explore funding opportunities for initiatives to tackle acquisitive crime, such as the Home Office Safer Streets fund
OPCC	Support Neighbourhood Watch activity to promote prevention messages
Joint	Work with partners including education providers to inform children and young people about the danger of drugs, the dangers of getting involved in county lines and how they can seek help
Joint	Improve understanding and awareness of the crimes that affect rural communities
Joint	Ensure Surrey’s business and retail community feel listened to and have increased confidence in police
Joint	Work alongside partners during weeks of operation to share communications and encourage intelligence gathering from partners and the community
Surrey Police	Work with Surrey communities to develop a problem-solving approach and interventions that work, putting the community at the heart of the response
Surrey Police	Improve the police response for victims of anti-social behaviour, ensuring Surrey Police and partners use the powers available to them, seek innovative ways to problem solve and work with communities to find lasting solutions
Surrey Police	Support the Force’s Problem-Solving Team in developing initiatives that target an area or crime type and using Designing Out Crime Officers to find solutions to anti-social behaviour
Surrey Police	Reduce the community harm caused by drugs, including crime committed to fuel drug dependence
Surrey Police	Tackle organised criminality, violence and exploitation that go hand-in-hand with the production and supply of drugs
Surrey Police	Support the Rural Crime Teams’ initiatives to address crimes such as livestock worrying, theft and poaching
Surrey Police	Support the countywide protocol being developed by the Surrey Waste Partnership to provide a consistent and robust response to those who illegally dump waste on public or private land
Surrey Police	Explore ways to increase reporting and intelligence, linking what we know with wider problem-solving techniques
Surrey Police	Disrupt and arrest the criminal gangs that carry out acquisitive crimes such as burglary, shoplifting, vehicle (including bicycle) and catalytic converter thefts, particularly looking at their operational activity, community engagement and awareness raising
Surrey Police	Work with partners, both at a strategic level through the Serious and Organised Crime Partnership and local tactical groups such as the Serious Organised Crime Joint Action Groups